KNOWLEDGE BASE

SEO & AI Glossary

Master the language of modern search. From technical SEO to the latest in Generative AI.

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NAP Consistency

The uniformity of a business's Name, Address, and Phone number across all online directories and platforms, critical for local SEO.

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NPS (Net Promoter Score)

A customer loyalty metric based on a single question asking how likely customers are to recommend a product or service to others.

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Named Entity Recognition

An NLP technique that identifies and classifies proper nouns—people, organisations, locations, products—within text.

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Native Advertising

Paid content designed to match the form, style, and editorial tone of the surrounding organic content on the platform where it appears.

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Natural Language Processing

A field of AI that enables computers to understand, interpret, and generate human language in a meaningful way.

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Navigational Intent

A search intent type where the user is trying to reach a specific website or page they already know exists.

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Negative SEO

Attempts by malicious parties to harm a competitor's search rankings by building spammy links to their site, scraping their content, or triggering penalties.

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Net Promoter Score

A customer loyalty metric based on one question: how likely are you to recommend this product to a friend? Scored on a 0–10 scale.

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Net Revenue Retention

A SaaS metric measuring how much recurring revenue from existing customers is retained after accounting for churn, downgrades, and expansion revenue.

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Neumorphism

A short-lived design trend from 2019-2020 that combined skeuomorphism and flat design — soft, monochromatic surfaces that appeared to extrude from or push into the background.

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Neural Network

A computing system modelled on the human brain, consisting of interconnected nodes that process and transmit information.

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Newsletter Strategy

A planned approach to building, growing, and monetising an email newsletter as a direct-to-audience content and business channel.

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Niche Edit

A link building practice where a backlink is added to an existing, aged article on a topically relevant website, often through paid arrangements.

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Nofollow Link

A hyperlink with rel='nofollow' that instructs search engines not to pass PageRank to the destination — used for paid links, untrusted content, and comment sections.

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Noindex

A meta tag or HTTP header directive instructing search engines not to include a specific page in their search index.

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